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Privacy | Eco Fresh Dryer Duct Cleaning Manhattan

Eco Fresh Dryer Duct Cleaning Manhattan is a local service business. This page says, in plain words, what happens to the information you give us when you call or send the quote form on this website.

What do we collect?

When you request a quote the form asks for your name, a phone number and the street and city where the work would happen. If you like, you can also give the ZIP code, the service you need, an email address, a few words about the job and up to five photos. The state (New York) and the country (United States) come already set on the form and are sent with it. The form also tells us whether you ticked the optional text message box and, when an online ad brought you here, that ad’s click identifier, as the analytics section below explains. If you call, we keep the number you called from and what we agreed. Calls to our phone number may be recorded and transcribed, and so may a voicemail you leave, so that we can follow up on your request. If we visit your property we keep notes about your dryer vent or duct system, because the next cleaning is easier when we know the run.

What do we use it for?

Scheduling and doing the work you asked for, and answering your questions about it.
Sending you the scope, a confirmation or an invoice.
Replies to your request and appointment reminders by text message, only if you tick the SMS consent box on a form.
Nothing else, except as described in the analytics section below. We do not sell, rent or trade your details.

Phone calls

We use the phone number you give us to call you back about your request. Text messages are covered in their own section, below.

Photos

Photos you add to the form are sent to the platform that hosts this website and stored with your request, where only we can open them. They are used to prepare the quote and nothing else. Ask us and we will delete them.

Who else sees it?

The quote form is delivered through LunOS, the platform that hosts this website, which stores the submission so we can read and answer it. This website takes no payments and stores no payment details.

To block spam, our forms use Cloudflare Turnstile, a security check by Cloudflare, Inc. that reads technical information about your browser and device. It does not use advertising cookies.

Does this site use cookies or analytics?

This website uses Google Analytics, a measurement service of Google LLC. It records the pages you view and how you use them, an approximate location worked out from your IP address, and the type of device and browser you use, and it sets its own cookies to tell visits apart. We use this to count visits and improve the website. This information is not sold. Learn how Google uses this data, and your choices, at https://www.google.com/policies/privacy/partners/. When you send a form, Google Analytics can also detect the email address, phone number and street address you typed and send them to Google in hashed form (turned into a code that does not show the original text), so that Google can measure which visits lead to a request.

This website also uses Cloudflare Web Analytics, a measurement service by Cloudflare, Inc. that counts page views and loading times without cookies and without following you across other websites.

This website also loads a Google Tag Manager container set up for Eco Fresh Dryer Duct Cleaning Manhattan, which loads Google Ads conversion measurement. Those Google tags can set their own cookies and send information about your visit to Google.

If you reach this website from an online ad, the page address can include an ad click identifier (such as gclid, wbraid or gbraid). When you send a form, that identifier is sent with it so we can tell which ads bring requests. It does not identify you by name.

The host keeps ordinary server logs (IP address, page requested, time) to keep the site running and secure.

How do I correct or delete what you hold?

Ask us at any time by phone at (838) 231-1657 or by email at [email protected]. We will confirm once it is done. Records we must keep for tax or accounting reasons stay only as long as the law requires.

Privacy